I thought I'd write on live support, maybe there was some confusion.
It's been 45 minutes and there was no activity again. I waited for 30 minutes, the amount deposited was not reflected in my account. The money came out of my own wallet and ended up in theirs. I transferred funds to my account with Stellar (cryptocurrency).
But today's approach, unfortunately, annoyed me. I use it regularly and have had very few problems. I've been a 1xBet member for almost 1-2 years. Bad customer service and not being solution oriented